100%
Response time improvement
The Challenge
Leads were sitting in a shared inbox for hours before being assigned to the right agent.
Our Solution
Built a smart routing system that analyzes lead intent, matches to agent expertise, and auto-assigns based on workload balance.
Automated lead qualification and assignment to agents based on territory, availability, and property type. Leads now get assigned in under 2 minutes.
Ready to be our next case study?
Book a call to discuss your workflows. We'll show you exactly what we can automate.
Get in touch