Syntora
Enterprise AI guide

RAG for business.

Retrieval-Augmented Generation connects AI to your business documents. Ask questions in plain English, get accurate answers grounded in your actual data.

The basics

What is RAG?

RAG (Retrieval-Augmented Generation) is a technique that makes AI smarter by connecting it to your actual business documents. Instead of relying on what it learned during training, the AI retrieves relevant information from your files before generating a response.

Think of it like giving an AI assistant access to your company's filing cabinet. When someone asks a question, the AI searches your documents first, then uses that specific context to give an accurate answer.

This solves a major problem with standard AI: hallucination. Without RAG, AI invents plausible-sounding answers. With RAG, answers are grounded in your actual documents and can include citations.

Also known as

  • Enterprise knowledge base AI
  • Document Q&A systems
  • Intelligent document search
  • Private AI search
The process

How RAG works.

01

Index documents

Your documents (PDFs, docs, emails, wiki pages) are processed and stored in a vector database. This happens once upfront.

02

Retrieve context

When a user asks a question, the system searches for the most relevant document sections using semantic similarity. Takes milliseconds.

03

Generate answer

The AI receives the question plus the relevant document sections, then generates an accurate response grounded in your actual data.

Why RAG

Why RAG for business.

01

Access your own data

Query your internal documents, policies, contracts, and knowledge base using plain English.

02

Accurate responses

Answers are grounded in your actual documents, eliminating hallucinations and incorrect information.

03

Always up-to-date

Unlike fine-tuning, RAG uses your current documents. No retraining required when content changes.

04

Data privacy

Your documents stay in your infrastructure. No training data sent to third parties.

Industries

RAG use cases by industry.

01

Legal

  • Contract analysis
  • Case research
  • Policy lookup
  • Compliance Q&A
02

Healthcare

  • Medical records search
  • Protocol lookup
  • Patient history Q&A
  • Compliance docs
03

Finance

  • Investment research
  • Regulatory docs
  • Client portfolio Q&A
  • Risk analysis
04

Enterprise

  • Internal wiki search
  • HR policy lookup
  • Technical documentation
  • Onboarding Q&A
Comparison

RAG vs fine-tuning.

Why RAG is usually the better choice for business documents.

Criteria
Fine-tuning
RAG
Cost
Expensive ($10K-100K+)
More affordable
Document updates
Requires full retraining
Instant, no retraining
Source citations
None
Can cite specific sources
Accuracy
Can still hallucinate
Grounded in your documents
Setup time
Weeks to months
Days to weeks

Build your RAG system.

We build enterprise RAG systems for document Q&A, knowledge bases, and intelligent search. Cloud or fully private deployment.