AI Automation/Professional Services

Build a System to Track Your AI Search Mentions

To track AI search mentions, query LLM APIs with brand-related prompts and log their text responses. An automated system runs these checks weekly across multiple engines to build a historical record.

By Parker Gawne, Founder at Syntora|Updated Apr 6, 2026

Key Takeaways

  • Track AI search mentions by querying LLM APIs with brand-related prompts and logging the responses.
  • This process requires building a system that can handle different API formats and parse unstructured text outputs.
  • Manual spot-checks are unreliable and miss mentions across the rapidly growing number of AI engines.
  • An automated monitor can track 9+ AI engines weekly, capturing every citation.

Syntora built an AI mention monitor to track brand discovery across 9 LLMs, including ChatGPT and Claude. The system automates weekly checks for specific customer queries, providing direct proof of AEO success. Syntora's system runs on AWS Lambda and stores citation data in a Supabase database for trend analysis.

Syntora built this exact system for its own use after discovery calls confirmed prospects were finding us through ChatGPT and Claude. Our monitor tracks brand citations across 9 engines, including Gemini, Perplexity, and Grok. The system was built to provide direct proof of how our structured content gets discovered and cited by AI.

The Problem

Why Can't Standard SEO Tools Track AI Search Mentions?

Most businesses track brand mentions by manually typing their name into ChatGPT or Gemini once a month. This is inconsistent and misses mentions that appear for only a short time. Standard SEO tools like Ahrefs or SEMrush are built for web crawlers and backlinks; they have no capability to monitor the conversational outputs of large language models. Their architecture is designed to parse HTML, not the unstructured text from a generative AI.

Consider a marketing manager at a 20-person software company. She spends two hours at the end of each month testing 5-10 queries in ChatGPT and Claude to see if her company is mentioned. She copies the results into a spreadsheet. This process is slow, impossible to scale across the 9+ major AI engines, and provides no historical trend data. She has no way to know if a competitor was mentioned for the same query last week.

The structural problem is that AI search engines do not have a 'backlink' equivalent. A mention is ephemeral, generated in real-time based on the model's training data and the specific prompt. There is no public index to crawl. The only way to track mentions is to simulate user queries at scale by calling each model's API directly, which existing SEO platforms are not built to do. They lack the infrastructure for high-volume API calls to third-party LLMs and the logic to parse the probabilistic, non-deterministic responses.

Our Approach

How Does Syntora Build a Custom AI Mention Monitor?

Syntora built its own 9-engine Share of Voice monitor because no off-the-shelf tool could do the job. For a client, the process would start with defining the key discovery queries your customers use. We would identify 20-30 high-intent questions, product comparison prompts, and problem-based searches relevant to your business to form the core query set.

The monitoring system is a Python application running on AWS Lambda, triggered on a weekly schedule. It uses httpx to make parallel, asynchronous API calls to engines like ChatGPT, Claude, Gemini, and Perplexity. Each response is parsed for your brand name and competitor names. Results, including the full text and a citation flag, are stored in a Supabase Postgres database. This architecture costs less than $50 per month to run for up to 100 queries per week.

The final deliverable is the deployed monitoring system and a simple data dashboard. You get weekly email summaries and a link to a dashboard showing your share of voice over time versus competitors. You receive the full Python source code and a runbook, giving you complete ownership of the system. There is no ongoing subscription; it runs in your own cloud account.

Manual Spot-CheckingAutomated Monitoring System
2 hours of manual work per month0 hours of manual work; runs automatically
Checks 2 AI engines inconsistentlyTracks 9+ AI engines on a fixed weekly schedule
No historical data or competitor trackingBuilds a historical database of your and competitor mentions

Why It Matters

Key Benefits

01

One Engineer, Direct Communication

The founder who scopes your project is the engineer who writes the code. You have a single point of contact from the discovery call to deployment, with no project managers in between.

02

You Own The System, Not a Subscription

You receive the full Python source code and deployment runbook. The system runs in your cloud account, so you have full control and are not locked into a Syntora platform.

03

Build Time of 2-3 Weeks

A typical monitoring system for up to 100 queries across 9 engines is designed and deployed in under three weeks. The timeline is defined upfront after the discovery call.

04

Fixed-Cost Ongoing Support

After launch, Syntora offers an optional flat monthly support plan. This covers system monitoring, API updates for the AI engines, and bug fixes, ensuring the monitor continues to run reliably.

05

Expertise from Real-World Use

Syntora built this system to solve its own business problem: proving that AI search drives qualified leads. You get a system based on real-world application, not theoretical knowledge.

How We Deliver

The Process

01

Discovery & Query Definition

In a 30-minute call, we review your business goals and identify the critical questions your customers ask AI. You receive a scope document within 48 hours detailing the query set, target AI engines, and a fixed project price.

02

Architecture & API Setup

Syntora designs the system architecture for your approval. You provide API keys for the AI engines you want to monitor, which are stored securely. No build work begins until you sign off on the plan.

03

Build & Weekly Demos

The system is built over 2-3 weeks. You get a weekly progress update and can see the data as it starts to be collected. This allows for adjustments to the queries or reporting format before the final handoff.

04

Handoff & Documentation

You receive the complete source code in your GitHub repository, a runbook for maintenance, and access to the reporting dashboard. Syntora provides a walkthrough and monitors the system for 4 weeks post-launch to ensure stability.

The Syntora Advantage

Not all AI partners are built the same.

AI Audit First

Other Agencies

Assessment phase is often skipped or abbreviated

Syntora

Syntora

We assess your business before we build anything

Private AI

Other Agencies

Typically built on shared, third-party platforms

Syntora

Syntora

Fully private systems. Your data never leaves your environment

Your Tools

Other Agencies

May require new software purchases or migrations

Syntora

Syntora

Zero disruption to your existing tools and workflows

Team Training

Other Agencies

Training and ongoing support are usually extra

Syntora

Syntora

Full training included. Your team hits the ground running from day one

Ownership

Other Agencies

Code and data often stay on the vendor's platform

Syntora

Syntora

You own everything we build. The systems, the data, all of it. No lock-in

Get Started

Ready to Automate Your Professional Services Operations?

Book a call to discuss how we can implement ai automation for your professional services business.

FAQ

Everything You're Thinking. Answered.

01

What determines the cost of building a monitor?

02

How long does this take to build?

03

What happens if an AI engine changes its API?

04

We don't know what queries to track. Can you help?

05

Why build this custom instead of waiting for a tool?

06

What do we need to provide for the project?