Build Custom API Integrations for Your TMS and WMS

Logistics teams often rely on their TMS platform's built-in carrier network, such as the one in Rose Rocket or FreightPath. These networks are effective for standard, high-volume carriers but fail when you need to onboard a niche carrier for a specific lane. The TMS has a fixed data model and no way to connect to a small carrier's bespoke portal, forcing your team back to manual data entry.

Consider a 15-person freight brokerage that needs to onboard a new carrier for a specialized refrigerated route. The operations team spends 90 minutes manually entering the carrier’s details from a PDF packet into the TMS. They then open separate browser tabs to check the carrier’s authority on the FMCSA portal and call the insurance provider to verify coverage. This error-prone process is repeated for every new, non-standard carrier, consuming over 10 hours per week.

The structural problem is that TMS and WMS platforms are designed for standardization, not flexibility. Their architecture prioritizes a consistent experience with pre-vetted partners. They cannot be reconfigured to handle the long tail of unique carrier data formats, API-less vendors, and multi-step validation workflows required for specialized logistics. Your business-critical processes are limited by the platform's vendor list.

The first step is a technical audit of your highest-volume carriers. Syntora would map the data exchange method for each one, whether it is a modern REST API, an EDI 204 file, or a scanned PDF vendor packet. This discovery phase determines which integration patterns are required and establishes a single source of truth for all carrier data. You receive a document outlining the specific approach for each carrier before any code is written.

The core of the system would be a FastAPI service acting as a central carrier gateway. This service exposes a single, clean internal API to your team for onboarding and rate requests. For carriers with modern APIs, the service uses `httpx` for asynchronous calls. For vendors who only send PDF packets, it uses the Claude API to parse documents, extracting details like MC numbers and insurance policy information. All data is managed in a Supabase Postgres database and the service runs on AWS Lambda for event-driven execution.

The delivered system plugs directly into your existing TMS or WMS. Your operations team can trigger a full carrier onboard, including FMCSA validation, from a single interface. The system processes a 10-page carrier packet in under 30 seconds. You receive the full Python source code, a deployment runbook, and a monitoring dashboard hosted on Vercel to track integration performance and success rates.